How RentMate Works

A clear, fast workflow for both tenants and property managers, built for real-world repair tracking, compliance, and transparency.

I'm a Tenant I'm a Property Manager

For Tenants

Report in 60 seconds

Describe the issue, add photos, pick a category. No account? We email your property manager securely.

Get status updates

See when your issue is acknowledged, scheduled, in progress, and completed.

Chat in one place

No scattered messages. Share access details, photos, and questions in a single thread.

Proof you were heard

Everything is timestamped for your peace of mind. No more “we never got your message.”

Start Reporting Free

For Property Managers

Create account & add properties

Set up your portfolio in minutes. Works at any scale, from single units to 100+.

Invite or link tenants

Use secure invite links or accept reports from unlinked tenants. We connect the dots.

Triage & assign contractors

Prioritise hazards, schedule visits, and keep tenants informed with clear status updates.

Compliance & audit trail

Automatic timers (e.g., Awaab's Law), timestamped logs, and exportable PDF reports for evidence.

Join Free Request Free Pilot

Simple to start. Clear to use.

Join free as a tenant or explore property manager features.

I'm a Tenant I'm a Property Manager