Simplifying rental management

Your repairs. Tracked. Trusted. Proven.

Stop chasing WhatsApps. Stop worrying about missing repair deadlines. RentMate keeps everyone on the same page, tenants and property managers.

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🏠

Tenants

You report a leak. You take a photo. You hit send. From that moment, it's documented. Timestamped. Undeniable.

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Landlords

You see the report instantly. You can respond in minutes, not days. Your tenants know you're listening. Your records prove you acted.

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Property Managers

You manage dozens of properties. Hundreds of repairs. One system shows you everything. No lost reports. No duplicate messages. No confusion.

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It's simple. It's the same for everyone.

1

Find or add your property

Your current place. Or search for the one you're moving to. If your landlord is already here, we connect you in seconds.

2

Report what you see

Take a photo of the problem. Add context. Send. Your report is locked in with date, time, everything.

3

Track progress

See when your landlord received it. When they acknowledged it. When the repair started. When it's done. No more guessing.

Your landlord doesn't use RentMate yet. You still can.

You shouldn't lose access to proof because your landlord hasn't signed up. So we made it work anyway.

1

Report anyway

You report an issue. RentMate sends it to your landlord by email (from you). If they don't respond, your report is still there with timestamp, photos, safe in one place.

2

Download anytime

You can download your whole history anytime. Show it to your council. Show it to Citizens Advice. Show it to a legal service if you need to.

3

Your proof, always

The goal isn't to force landlords to use RentMate. It's to make sure YOU have proof, no matter what.

Everything You Need

Built for the new era of rental compliance

Organise

Centralised Dashboard

Say goodbye to scattered WhatsApp messages. See every pending issue across your portfolio.

  • Unified inbox
  • Urgency filters
  • Assign contractors

Comply

Automated Compliance

RentMate tracks statutory deadlines like Awaab's Law automatically.

  • 24h/14d timers
  • Audit trails
  • PDF reports

Protect

Dispute Protection

Timestamped, immutable records of your responsiveness to protect against claims.

  • Timestamped logs
  • Photo evidence
  • Ombudsman ready

Two New Laws. One Simple Solution.

Stay ahead of regulations without the headache.

Awaab's Law Compliance

Live Now

Strict deadlines for hazards are now legal requirements.

  • 24 hours to fix emergency hazards
  • Automatic deadline tracking
  • Audit trail for every repair

Renters' Rights Act Ready

Coming May 2026

New rules require absolute transparency on property conditions.

  • Proof of communication history
  • Protection against wrongful claims
  • Standardised reporting format

Tenant Satisfaction

Property Manager Benefit

Modern tenants expect instant updates, not phone tag.

  • Real-time status updates
  • Photo-based reporting
  • Zero "chasing" phone calls

Common Questions

Everything you need to know

We already use WhatsApp / email. Why change?

WhatsApp conversations disappear. Emails get marked as spam. RentMate never loses a message. And unlike chat apps, you can export your history as legal proof. Try doing that with WhatsApp.

Is RentMate free?

Yes! It's completely free for tenants. Property managers can manage up to 1 property for free.

How does the evidence tracking work?

Every message, photo, and status update is timestamped and saved in a read-only audit log that cannot be altered.

Will users actually use this?

Tenants prefer it. It takes 60 seconds to report a repair.

Ready to make repairs less stressful?

For Tenants

Start Reporting Free

For Property Managers

Join Free

For Property Managers 100+

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Questions? hello@rentmate.uk (a real person will reply as soon as possible)