RentMate.UK

RentMate.UK

Tired of being ignored by your landlord? RentMate.UK is launching soon to help UK renters report issues, track landlord responses, and escalate complaints — all handled professionally and with your consent.

Whether it's a broken boiler, damp walls, or delayed repairs, we're here to help you take the right steps, the right way.

Get Early Access

Be the first to know when we launch and gain access to:

📄 Privacy Policy for Renters

Last updated: 26 June 2025

  1. Who we are
    RentMate.UK ("we", "us", or "our") is a UK-based service for renters.
    Our current website allows visitors to join a waiting list to be notified when our full platform launches.

    📧 Contact us at: hello@rentmate.uk
  2. What data we collect
    We only collect the following information when you join our renters' waiting list:
    • Email address – to notify you when we launch
    • Join date – the date you submitted your email
    • Source page – the page you signed up from (e.g. landing_page)
    • Cookie ID – to remember your registration and prevent duplicate submissions
  3. How we use your data
    We use your data solely to communicate about RentMate.UK’s renters platform and related updates.

    We do not:
    • Share your data with third parties
    • Use your data for advertising or unrelated services
    If you've already joined, you may see a message like:
    "Thank you for registering, you will hear from us by email."
    This helps prevent spam and duplicate entries.
  4. Legal basis
    We rely on your consent to collect and use your email.
    By submitting your email, you agree to receive updates about RentMate.UK.

    You may withdraw your consent at any time by emailing us at: hello@rentmate.uk
  5. Data storage and protection
    Your email and related data are stored securely in our internal systems.
    We use standard security measures to prevent unauthorised access.
  6. Cookies
    We use cookies only to remember that you've already submitted your email.
    This helps prevent multiple entries and improves user experience.

    You can manage or disable cookies through your browser settings at any time.
  7. Your rights under UK GDPR
    You have the right to:
    • Access the data we hold about you
    • Request correction or deletion of your data
    • Withdraw your consent at any time
    To exercise any of these rights, contact us at: hello@rentmate.uk
  8. Changes to this policy
    If we make changes to this privacy policy, we will update this page.
    Significant changes will be communicated via email if you're on our waiting list.